SHIPPING & REFUNDS
SHIPPING POLICY
Shipping Area - Currently ship only within Australia via Australia Post
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Shipping Rates -
Orders under $60: $8.50 shipping fee
Orders between $60 and $100: $4.80 shipping fee
Orders over $100: Free standard shipping
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Delivery Time - Standard shipping takes 2–6 business days.
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REFUND POLICY
Changed Your Mind? No Problem!
I want you to love what you ordered—but if you change your mind, I'm here to help.
You can request a return or exchange within 30 days of receiving your item, as long as it’s unused and in its original condition. Just make sure you have your receipt or proof of purchase handy.
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Please note: Return shipping costs are the responsibility of the customer.
Once I receive and inspect your return, I’ll issue a refund for the value of the item. If the item doesn’t meet our return conditions, I can either send it back to you (additional shipping fees apply) or offer a partial refund based on its condition.
To start your return or exchange, just email me at zerowastewrapping@gmail.com.
Be sure to contact me before sending anything back—unauthorized returns won’t be accepted.